Terms of service

Terms of Service

Trendy Jems

Last Updated: October 14, 2026

1. Overview

Welcome to Trendy Jems!

This website is operated by Trendy Jems. Throughout the site, the terms “we,” “us,” and “our” refer to Trendy Jems.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Please read these Terms of Service carefully before accessing or using our website.

If you do not agree to these terms, please discontinue use of our website.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian.

You agree not to use our products or services for unlawful or unauthorized purposes.

You must not transmit viruses, malicious code, or engage in activities that could damage or disrupt our website.

We reserve the right to refuse service or cancel orders for legitimate reasons, including suspected fraud, misuse, or violations of these Terms.

3. Products and Product Descriptions

Trendy Jems offers a variety of products, including clothing, squishy toys, and accessories.

We make reasonable efforts to display product descriptions, photographs, colors, and sizing information accurately.

However, please understand:

• Product colors may vary slightly depending on screen settings.
• Clothing sizes may vary between manufacturers.
• Minor variations in product appearance may occur.
• Product availability may change without notice.
• Packaging may differ from product photographs.

We encourage customers to review product descriptions, sizing charts, and product details before purchasing.

Nothing in this section limits your rights if a product is defective or materially different from its description.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise indicated.

We reserve the right to change product prices at any time without prior notice.

We make reasonable efforts to ensure accurate pricing. However, errors may occasionally occur.

If a product is listed at an incorrect price, we may contact you to confirm the correct price or cancel the affected order and issue a refund.

Payments are securely processed through the payment methods available at checkout.

We do not store complete credit card information on our website.

5. Order Processing and Fulfillment

After placing an order, you will receive an order confirmation.

Orders are subject to payment verification and product availability.

Some products are fulfilled through third-party suppliers and may ship directly from international warehouses.

Because products may ship from different fulfillment locations, items purchased together may arrive in separate packages.

We reserve the right to cancel orders that cannot be fulfilled. If payment has already been collected, a refund will be issued for any canceled items.

6. Shipping and Delivery

Shipping and delivery estimates are provided during the purchasing process or in our Shipping Policy.

Delivery times may vary depending on:

• Product availability
• Supplier processing times
• Shipping destination
• Carrier operations
• Customs processing
• Holidays and other unexpected disruptions

We are not responsible for delays outside our reasonable control. However, we will assist customers with shipping concerns and honor all obligations required by applicable law.

Customers are responsible for providing accurate shipping information during checkout.

If you discover an error in your shipping address, please contact us immediately.

We cannot guarantee that shipping information can be changed after an order has been processed.

7. Returns and Refunds

Trendy Jems offers a 14-day return policy for eligible products.

Items must meet the conditions outlined in our Return & Refund Policy.

Certain items, including used squishy toys, worn clothing, and designated final-sale products, may not qualify for standard returns.

For complete information regarding returns, refunds, damaged products, and exchanges, please review our Return & Refund Policy.

Nothing in these Terms limits rights provided by applicable consumer protection laws.

8. Order Cancellations

Orders may begin processing shortly after purchase.

If you need to cancel an order, please contact us as soon as possible.

Cancellation requests cannot be guaranteed once an order has entered processing or has shipped.

If an order has already shipped, the applicable return procedures will apply.

9. Product Safety and Proper Use

Customers are responsible for using purchased products according to their intended purpose and any included instructions or safety warnings.

Squishy toys and novelty products should be used in accordance with the manufacturer’s recommended age guidelines.

Some products may contain small parts or materials unsuitable for young children.

Adult supervision may be necessary when children use certain products.

Customers should discontinue use of any product that becomes damaged or presents a safety concern.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. Intellectual Property

All original website content, including Trendy Jems branding, logos, graphics, written content, and website design elements, is owned by Trendy Jems or used with appropriate permission.

You may not reproduce, distribute, or commercially use our original content without prior written authorization.

Product images and trademarks belonging to third parties remain the property of their respective owners.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, and fulfillment providers.

These third parties may have their own terms, conditions, and privacy policies.

We are not responsible for the content or practices of independently operated third-party websites.

12. Prohibited Uses

You agree not to use our website to:

• Engage in fraudulent or unlawful activities.
• Submit false or misleading information.
• Violate intellectual property rights.
• Distribute malicious software.
• Attempt unauthorized access to our systems.
• Interfere with website security or functionality.
• Harass, threaten, or abuse others.

We reserve the right to restrict access when necessary to protect our customers, business, or website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Trendy Jems will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury, defective products, or other matters where liability cannot legally be excluded or limited.

14. Privacy

Your privacy matters to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how information is collected, used, and shared.

15. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service when necessary.

Changes will be posted on this page with an updated revision date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

Changes will not retroactively alter completed purchases where prohibited by applicable law.

16. Governing Law

These Terms of Service are governed by the applicable laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

17. Contact Information

If you have questions about these Terms of Service, please contact us.

Trendy Jems

Website: www.trendyjems.shop

Phone: 661-262-9418

We appreciate your business and thank you for choosing Trendy Jems!